T&Cs

WHAT YOU NEED TO KNOW

Win 1 of 2 $1000 Market Vouchers
Market Tour Vouchers
The Neff Market Kitchen Vouchers
The Neff Market Kitchen Classes
Market Events
Market Tours
School Tours
SO:ME Space
The Neff Market Kitchen Private Hire
Busking
York St Food Vendors
Port Phillip Mussel & Jazz Festival Food Vendors
Shipping for Products Purchased Online

Win 1 of 2 Market Vouchers

Conditions of Entry

  1. Information on how to enter and prizes form part of these Conditions of Entry. Participation in this promotion is deemed acceptance of these Conditions of Entry.
  2. Entry is only open to Australian residents. Employees and immediate families of the Promoter, stallholders and their agencies associated with this promotion are ineligible. Immediate family means any of the following: spouse, ex-spouse, de-facto spouse, child or step child (whether natural or by adoption), parent, step-parent, grandparent, step grand-parent, uncle, aunt, niece, nephew, brother, sister, step-brother, step-sister, or 1st cousin.
  3. The Promoter reserves the right, at any time, to verify the validity of entries and entrants (including an entrant’s identity, age and place of residence) and to disqualify any entrant who submits an entry that is not in accordance with these Conditions of Entry or who tampers with the entry process. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of these rights.
  4. Single entry permitted only (per person). To be eligible the entrant must complete an entry form either online at southmelbournemarket.com.au or in the Market.
  5. If there is a dispute as to the identity of an entrant, the Promoter reserves the right, in its sole discretion, to determine the identity of the entrant.
  6. Promotion commences on 22/11/2018 at 4pm AEST. Entries close at 11:59pm AEST on 28/02/2019. The winner will be notified by email.
  7. No responsibility accepted for late, lost or misdirected entries. Incomplete, indecipherable or illegible entries will be deemed invalid.
  8. The Promoter’s decision is final and no correspondence will be entered into.
  9. The winners will be drawn randomly.
  10. The prize pool includes two (2) $1,000 South Melbourne Market vouchers.
  11. The two (2) winners will be drawn randomly and each winner will receive 1 x $1,000 worth of South Melbourne Market vouchers.
  12. Prize, or any unused portion of this prize, is not transferable or exchangeable and cannot be taken as cash.
  13. If the winner of the prize is under the age of 18 years, the prize will be awarded to the winner’s nominated parent or guardian.
  14. Subject to the unclaimed prize draw clause, if for any reason a winner does not redeem an element of the prize at the time stipulated by the Promoter, then the prize or that element of the prize will be forfeited.
  15. If the prize (or part of the prize) is unavailable, the Promoter, in its discretion, reserves the right to substitute the prize (or that part of the prize) with a prize to the equal value and/or specification, subject to any written directions from a regulatory authority.
  16. The Promoter may conduct such further draws at the same place as the original draw in order to distribute the prize if it remains unclaimed by the date, subject however to any written directions given by a regulatory authority.
  17. If this promotion is interfered with in any way or is not capable of being conducted as reasonably anticipated due to any reason beyond the control of the Promoter, the Promoter reserves the right, in its sole discretion, to the fullest extent permitted by law (a) to disqualify any entrant; or (b) subject to any written directions from a regulatory authority, to modify, suspend, terminate or cancel the promotion, as appropriate.
  18. Except for any liability that cannot be excluded by law, The Promoter (including its officers, employees and agents) excludes all liability including negligence), for any personal injury; or loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of the Promotion, including, but not limited to, where arising out of the following: (a) any technical difficulties or equipment malfunction (whether or not under the Promoter’s control); (b) any theft, unauthorized access or third party interference; (c) any entry prize claim that is late, lost, altered, damaged or misdirected (whether or not their receipt by the Promoter) due to any reason beyond the reasonable control of the Promoter; (d) any variation in prize value to that stated in these Conditions of Entry; (e) any tax liability incurred by winner or entrant; or (f) use of the prize.
  19. The Promoter collects personal information in order to conduct the Promotion. Entry is conditional on providing this information. Unless otherwise advised, the Promoter may also use the information for promotional, marketing and publicity purposes, including sending electronic message and telephoning the entrant, for an indefinite period. Entrants should direct any request to access, update or correct information to the Promoter. All entries become the property of the Promoter.
  20. Entrants consent to the Promoter using the entrant’s name, likeness, image and/or voice in the event they are a winner (including photograph, film and/or recording of the same) in any media for any unlimited period without remuneration for the purpose of promoting this competition (including any outcome), and promoting any products manufactured, distributed, and/or supplied by the Promoter.
  21. The Promoter is City of Port Phillip ABN 21 76 29 77 945.

Market Vouchers

  • Valid for 12 months from date of purchase.
  • Redeemable at all South Melbourne Market stalls.
  • Not valid for Cooking Classes, Tours or any event bookings.
  • Are treated as cash and cannot be replaced if lost or stolen.
  • Cannot be refunded, returned or exchanged for cash.

Market Tour Vouchers

  • Valid for 12 months from date of purchase.
  • Cannot be refunded, returned or exchanged for cash.
  • This voucher is transferable across all Market tours.
  • Additional fees will be charged at the checkout if the tour you select is more than the value of the voucher. Any unused balance can be used for subsequent Market tours.

The Neff Market Kitchen Vouchers

  • Valid for 12 months from date of purchase.
  • Cannot be refunded, returned or exchanged for cash.
  • Vouchers are transferable across all The Neff Market Kitchen classes, excluding kid’s classes.
  • Additional fees will be charged at the checkout if the class you select is more than the value of the voucher. Any unused balance can be used for subsequent The Neff Market Kitchen classes.

The Neff Market Kitchen Classes

  • Cancellations are not refundable.
  • Bookings may be transferred to another class provided 14 days’ notice is given in writing here. No credits will be held.
  • Bookings can be transferred to another person at any time.
  • South Melbourne Market reserves the right to alter or cancel a class without notice. A full refund, or new voucher for those who booked using a voucher, will be given in the event that the class is cancelled.

Market Events

  • Events are subject to minimum numbers.
  • South Melbourne Market reserves the right to cancel an event if minimum numbers are not met.
  • Strictly no refunds.
  • Bookings are transferable to another person.
  • Bookings may be transferred to an another event if a request is made in writing here no later than two weeks prior to the event.

Market Tours

  • Tours are subject to minimum numbers.
  • South Melbourne Market reserves the right to cancel a tour if minimum numbers are not met.
  • Strictly no refunds.
  • Maximum of 4 tickets can be booked per person.
  • Bookings are transferable to another person.
  • Bookings may be transferred to a later tour date if a request is made in writing here no later than two weeks prior to the tour date.

School Tours

  • Tours are subject to minimum numbers.
  • Bookings may be refunded or transferred to a later date if a request in made in writing here no later than two weeks prior to the tour date.
  • If some students do not attend on the day their fee cannot be refunded.

SO:ME Space

Stall Criteria

  • We favour stalls with locally designed or made, fashion and lifestyle products. We seek to have an eclectic mix of stalls that are relevant to our target market. SO:ME Space is an opportunity for designers to test retail concepts and creative boundaries without restrictive outlays of traditional rent.
  • No food stalls will be accepted for SO:ME Space.

Layout & Size

  • SO:ME Space pop-ups occupy a space of between 4m2 and 8m2.
  • There are a total of four pop-ups.

Availability & Costs

  • Pop-ups are available by the week, for a minimum of four and maximum of eight weeks. The rate for these spaces is $300 per week.
  • The pop-ups are available in weekly blocks and you must operate as per the hours of trading below.
  • Penalty rates and special conditions apply for the Christmas period (the full six weeks from the start of December until the middle of January). Stalls are $500 per week and bookings during this time are only considered for the full six-week period. No shorter term stalls will be considered over this period.

Hours of Trading

You must adhere to the same trading hours as the general Market, but also including Thursday nights during the Night Market. If trading hours change, which often occurs around Easter and Christmas and some public holidays, you must open accordingly (this is non-negotiable).

  • Wednesday 8am–4pm
  • Friday 8am–5pm
  • Saturday and Sunday 8am–4pm
  • Trading is a must during the night market (Thursday nights in Jan & Feb)

Failing to open on time and close on time will result in an early termination of your booking.

Infrastructure

  • All basic fixtures are provided. You are not permitted to bring your own fixtures without permission.
  • Built in shelving and clothes rails.
  • Lockable storage/display unit.
  • All stallholders will have access to 15Amp power. If you require more power, you will need to use your own power supply. Stall holders need to bring their own extension leads and power boards. All electrical equipment must be tested and tagged by a suitably qualified person before being brought to the pop-up.
  • Stallholders are provided with signage if their pop-up runs for more than four weeks.

Conditions

  • Pre-book only. All stalls must be booked and paid in advance.
  • There are no refunds for cancellations or non-attendance.
  • If you do not give 12 hours notice for not trading, you will incur a $100 non attendance charge for each day you are not present.
  • The Market reserves the right to relocate stalls for better fit.
  • No sub-licensing allowed.
  • Stall selection is at the sole discretion of South Melbourne Market management.

Indemnity

By agreeing to our Terms & Conditions you agree to give indemnity for the period of occupancy to the Port Phillip City Council (hereinafter called “the Council”). In consideration of the Council granting a permit the Indemnifier agrees to indemnify and to keep indemnified, and to hold harmless the Council, its servants and agents, and each of them from against all actions, costs, claims, charges, expenses, penalties, demands and damages whatsoever which may be brought or made or claimed against them, or any of them, arising out of, or in relation to the Indemnifier’s performance or purported performance under the permit granted by the Council and is directly related to negligent acts, errors or omissions of the Indemnifier. The Indemnifier’s liability to indemnify the Council shall be reduced proportionally to the extent that any act of omission of the Council, its servants or agents, contributed to the loss or liability.


The Neff Market Kitchen Private Hire


Busking

  • No obstruction to pedestrian or other traffic movement will be caused by a busker(s).
  • Busking permit holders are not permitted to ask for or necessarily expect payment of any kind based on their busking performance.
  • Permits shall not be held by persons performing on behalf of any political or religious organisation.
  • The permit holder shall not advertise or associate him or herself with advertising in conjunction with any performance.
  • Busking activity which causes annoyance to shopkeepers, local residents or the general public may be terminated at the direction and/ or discretion of a member of the Victoria Police or market staff.
  • No nuisance may be committed. Buskers must not upset any member of public by their performance/ behaviour.
  • Buskers must keep clear of entrances to shops and buildings at all times and are not permitted to busk in front of or beside ATMs.
  • No permit holder may sell, offer or expose for sale any article or commodity.
  • Permits are not transferable.
  • An individual busking permit is required for each person engaged in any busking activity. A passport-style photograph must be attached to the permit to identify the permit holder.
  • A fee of $50 is to be paid for a 12 month permit. Persons 15 years of age and under will not be charged for a permit.
  • Please note that refunds will not be given if you fail to collect your approved permit.
  • The busker must obtain Personal and Public Liability Insurance, or have registered with the City of Port Phillip Community Liability Insurance Policy, and must comply with the terms of our Busking permit to be covered.
  • Persons 15 years and under will have to be accompanied by a parent/ guardian when performing.
  • The use of fire, knives, swords, chainsaws or any other dangerous instrument is prohibited under any circumstances. This includes instruments that have been modified for safety but can still be perceived as dangerous.

York St Food Vendors

Criteria

South Melbourne Market favours stalls with a unique offer that is not readily available currently at the Market.

Availability

The York street site is available for bookings daily and weekly. Days and times are the following:

      • Wednesdays 8am-4pm
      • Fridays 8am-5pm
      • Saturday 8am-4pm
      • Sunday 8am-4pm

Bump In & Out

      • Bump in is permitted from 7.30am to 11am depending on your offer.
      • You can choose the time you bump in based on your offer, but you cannot bump in earlier than 7.30am or later than 11am.
      • Bump out is permitted from 3pm onwards.
      • Location is on York street, opposite the Centre Aisle roller door (closest to Cecil Street). Map here.
      • Two power outlets are provided on site.
      • Employer and employee parking is not permitted at the Market. We kindly ask staff to park in alternative streets surrounding the Market. If you have a trailer we ask that you detach the trailer from your vehicle and park your vehicle in side street parking surrounding the Market.
      • If you have issues on the day please call (03) 9209 6835.

Infrastructure

      • General Market and Cecil St food outlets and bars are open.
      • Stallholders will need to bring their own trestle table, extra lighting etc. No Fit out will be provided.
      • South Melbourne market provides seating and shelter for customers.
      • Power and lighting is available, stall holders will need to provide any additional lighting, extension leads and power boards.
      • Restrictions will be placed on the type and level of lighting. All electrical equipment must be tested and tagged by a suitably qualified person before being brought to the Market.

Conditions

      1. Vendors are required to trade the hours as specified by South Melbourne Market.
      2. Prepayment is required to secure your booking.
      3. There are no refunds or rescheduling for cancellations or non-attendance.
      4. No sub-licensing allowed.
      5. You will be notified of the success of your application (approved or declined) within 14 working days.
      6. A maximum of six bookings are allowed per vendor per three month period.
      7. If your application is approved, you must register on Streatrader.
      8. Stall selection is at the sole discretion of South Melbourne Market Management.
      9. In the event of unfavourable weather conditions, we will discuss the options with you.

Port Phillip Mussel & Jazz Festival Food Vendors
The Port Phillip Mussel & Jazz Festival is seeking food vendors in 2019.

What are we looking for:

  • As a community event, we favour vendors whose businesses are located within the City of Port Phillip.
  • We will favour vendors who will be selling mussels and other seafood, but also understand that the community will be after a range of food options.
  • Due to the nature of the event we will favour vendors with experience at festivals and events where time is of the essence. We are looking for vendors who can provide quick service to keep queues to a minimum and high quality produce.
  • We are looking for food carts and marquee based vendors, as this is not a Food Truck event.

Event Details:

  • The event is on Saturday 9 March 12pm-10pm & Sunday 10 March 12pm-8pm
  • Infrastructure including Road Closures will bump in from 5am Saturday.
  • Vendors can bump in from 7am Saturday and bump out by 9pm Sunday.

Infrastructure

  • Cecil Street will be closed between York & Coventry Streets.
  • Cecil St food outlets & bars will be open.
  • Market will be open both days until 4pm.
  • 3m x 3m marquees are included in the cost.
  • Stallholders will need to bring all their own equipment. No fit-out will be provided.
  • Power is available, vendors will need to provide all extension leads and power boards.
  • All electrical equipment must be tested and tagged by a suitably qualified person before being brought to the Market.
  • We recommend all vendors bring your own lighting for the inside of your marquees.
  • Signage is required for all vendors – 3000mm wide x 600mm high. 
  • Signage or other items that will be fixed onto the marquee must be made of PVC or corflute. All signage needs to be approved by the Market prior to installation. 

Conditions:

  1. Pre-book only. All stalls must be booked and paid in advance.
  2. There are no refunds for cancellations or non-attendance.
  3. Food vendors will be required to provide their Public Liability Insurance Certificate of Currency with their application.
  4. Successful food and beverage vendors will be required to register on Streatrader.
  5. No sub-licensing allowed.
  6. After your application has been submitted, it will be reviewed and payment will only be processed once the application is approved. If your application is not approved, payment will not be processed.
  7. You will be notified of the success of your application (approved or declined) in early February 2019.
  8. Stall selection is at the sole discretion of South Melbourne Market management.

Shipping for Products Purchased Online

  • Tickets to events and Cooking School Gift Vouchers will be sent via email as soon as the purchase is made. Please check your junk mail if not received within 2 hours of purchase and feel free to contact us if you don’t receive your voucher.
  • Market Gift Vouchers can be picked up from the Market Office (located in the Centre Aisle) or shipped (shipping charges apply).
  • Reusable Produce Bags can be picked up from the Market Office (located in the Centre Aisle) or shipped (shipping charges apply).
  • Merchandise and Garden Fertiliser can be picked up from the Market Office (located in the Centre Aisle. These items cannot be shipped.
  • Shipped items will be sent via Express Post within 5 business days at a cost of $9 (AUD). Please contact us if you’re delivery is not received.