T&Cs

WHAT YOU NEED TO KNOW

Market Vouchers
Market Tour Vouchers
The Neff Market Kitchen Vouchers
The Neff Market Kitchen Classes
Market Events
Market Tours
School Tours
SO:ME Space
The Neff Market Kitchen Private Hire & Events
Busking
York St Food Vendors
Port Phillip Mussel & Jazz Festival Food Vendors
150th Birthday Big BBQ Street Party Food and Bar Vendors

Market Vouchers

  • Valid for 12 months from date of purchase.
  • Redeemable at all South Melbourne Market stalls.
  • Not valid for Cooking Classes, Tours or any event bookings.
  • Are treated as cash and cannot be replaced if lost or stolen.
  • Cannot be refunded, returned or exchanged for cash.

Market Tour Vouchers

  • Valid for 12 months from date of purchase.
  • Cannot be refunded, returned or exchanged for cash.
  • This voucher is transferable across all Market tours.
  • Additional fees will be charged at the checkout if the tour you select is more than the value of the voucher. Any unused balance can be used for subsequent Market tours.

The Neff Market Kitchen Vouchers

  • Valid for 12 months from date of purchase.
  • Cannot be refunded, returned or exchanged for cash.
  • Vouchers are transferable across all The Neff Market Kitchen classes, excluding kid’s classes.
  • Additional fees will be charged at the checkout if the class you select is more than the value of the voucher. Any unused balance can be used for subsequent The Neff Market Kitchen classes.

The Neff Market Kitchen Classes

  • Cancellations are not refundable.
  • Bookings may be transferred to another class provided 14 days’ notice is given in writing here. No credits will be held.
  • Bookings can be transferred to another person at any time.
  • South Melbourne Market reserves the right to alter or cancel a class without notice. A full refund, or new voucher for those who booked using a voucher, will be given in the event that the class is cancelled.

Market Events

  • Events are subject to minimum numbers.
  • South Melbourne Market reserves the right to cancel an event if minimum numbers are not met.
  • Strictly no refunds.
  • Bookings are transferable to another person.
  • Bookings may be transferred to an another event if a request is made in writing here no later than two weeks prior to the event.

Market Tours

  • Tours are subject to minimum numbers.
  • South Melbourne Market reserves the right to cancel a tour if minimum numbers are not met.
  • Strictly no refunds.
  • Maximum of 4 tickets can be booked per person.
  • Bookings are transferable to another person.
  • Bookings may be transferred to a later tour date if a request is made in writing here no later than two weeks prior to the tour date.

School Tours

  • Tours are subject to minimum numbers.
  • Bookings may be refunded or transferred to a later date if a request in made in writing here no later than two weeks prior to the tour date.
  • If some students do not attend on the day their fee cannot be refunded.

SO:ME Space

Stall Criteria

  • We favour stalls with locally designed or made, fashion and lifestyle products. We seek to have an eclectic mix of stalls that are relevant to our target market. SO:ME Space is an opportunity for designers to test retail concepts and creative boundaries without restrictive outlays of traditional rent.
  • No food stalls will be accepted for SO:ME Space.

Layout & Size

  • SO:ME Space pop-ups occupy a space of between 4m2 and 8m2.
  • There are a total of four pop ups.

Availability & Costs

  • Pop-ups are available by the week, for a minimum of four and maximum of eight weeks. The rate for these spaces is $200 per week.
  • Penalty rates apply for the month of December. A 50% loading will apply, making it $300 per week. If you book for the month of December you must also book the first week of January.
  • The pop ups are available in weekly blocks and you must operate as per the hours of trading below.

Hours of Trading

You must adhere to the same trading hours as the general Market, but also including Thursday nights during the Night Market. If trading hours change, which often occurs around Easter and Christmas and some public holidays, you must open accordingly (this is non-negotiable).

  • Wednesday 8am–4pm
  • Friday 8am–5pm
  • Saturday and Sunday 8am–4pm
  • Trading is a must during the night market (Thursday nights in Jan & Feb)

Failing to open on time and close on time will result in an early termination of your booking.

Infrastructure

  • All basic fixtures are provided. You are not permitted to bring your own fixtures without permission.
  • Built in Shelving and clothes rails.
  • Lockable box
  • All stallholders will have access to 15Amp power. If you require more power, you will need to use your own power supply.
  • Stallholders are provided with signage.

Conditions

  • Pre-book only. All stalls must be booked and paid in advance.
  • There are no refunds for cancellations or non-attendance.
  • If you do not give 12 hours notice for not trading, you will incur a $100 non attendance charge for each day you are not present.
  • The Market reserves the right to relocate stalls for better fit.
  • No sub-licensing allowed.
  • Stall selection is at the sole discretion of South Melbourne Market management.

 

Indemnity

By agreeing to our Terms & Conditions you agree to give indemnity for the period of occupancy to the Port Phillip City Council (hereinafter called “the Council”). In consideration of the Council granting a permit the Indemnifier agrees to indemnify and to keep indemnified, and to hold harmless the Council, its servants and agents, and each of them from against all actions, costs, claims, charges, expenses, penalties, demands and damages whatsoever which may be brought or made or claimed against them, or any of them, arising out of, or in relation to the Indemnifier’s performance or purported performance under the permit granted by the Council and is directly related to negligent acts, errors or omissions of the Indemnifier. The Indemnifier’s liability to indemnify the Council shall be reduced proportionally to the extent that any act of omission of the Council, its servants or agents, contributed to the loss or liability.


The Neff Market Kitchen Private Hire & Events

  • Dates are not secure until the deposit has been paid.
  • Cleaning of The Neff Market Kitchen is included in the quoted cost.
  • Additional charges may occur if there is damage or loss of any equipment.
  • Full payment is required seven days prior to class or hire date.
  • Cancellation policy:
  • All cancellations requests must be made in writing here.
  • 29 days or more notice: A full refund will be issued minus a $25 administration fee.
  • 15–28 days’ notice: 50% of the fee will be refunded.
  • 14 days’ notice or less: No refunds will be issued. If individuals previously confirmed do not arrive on the day no refund will be issued for their spots.
  • If you have not yet made full payment you are still be liable for the fee.

Busking

  • No obstruction to pedestrian or other traffic movement will be caused by a busker(s).
  • Busking permit holders are not permitted to ask for or necessarily expect payment of any kind based on their busking performance.
  • Permits shall not be held by persons performing on behalf of any political or religious organisation.
  • The permit holder shall not advertise or associate him or herself with advertising in conjunction with any performance.
  • Busking activity which causes annoyance to shopkeepers, local residents or the general public may be terminated at the direction and/ or discretion of a member of the Victoria Police or market staff.
  • No nuisance may be committed. Buskers must not upset any member of public by their performance/ behaviour.
  • Buskers must keep clear of entrances to shops and buildings at all times and are not permitted to busk in front of or beside ATMs.
  • No permit holder may sell, offer or expose for sale any article or commodity.
  • Permits are not transferable.
  • An individual busking permit is required for each person engaged in any busking activity. A passport-style photograph must be attached to the permit to identify the permit holder.
  • A fee of $10 is to be paid for a 12 month permit.
  • If your application is not successful you will receive a refund. Please note that refunds will not be given if you fail to collect your approved permit.
  • The busker must obtain Personal and Public Liability Insurance, or have registered with the City of Port Phillip Community Liability Insurance Policy, and must comply with the terms of our Busking permit to be covered.
  • Persons under 16 years of age will require written permission from a parent/ guardian and will have to be accompanied by a parent/ guardian when performing.
  • The use of fire, knives, swords, chainsaws or any other dangerous instrument is prohibited under any circumstances. This includes instruments that have been modified for safety but can still be perceived as dangerous.

York St Food Vendors

Criteria

South Melbourne Market favours stalls with a unique offer that is not readily available currently at the Market.

Availability

The York street site is available for bookings daily and weekly. Days and times are the following:

      • Wednesdays 8am-4pm
      • Fridays 8am-5pm
      • Saturday 8am-4pm
      • Sunday 8am-4pm

Bump In & Out

      • Bump in is permitted from 7.30am to 11am depending on your offer.
      • Bump out is permitted from 3pm onwards.
      • Location is on York street, opposite the Centre Aisle roller door (closest to Cecil Street).
      • Two power outlets are provided on site.
      • Employer and employee parking is not permitted at the Market. We kindly ask staff to park in alternative streets surrounding the Market. If you have a trailer we ask that you detach the trailer from your vehicle and park your vehicle in side street parking surrounding the Market.
      • If you have issues on the day please call (03) 9209 6835.

Infrastructure

      • General Market and Cecil St food outlets and bars are open.
      • Stallholders will need to bring their own trestle table, extra lighting etc. No Fit out will be provided.
      • South Melbourne market provides seating and shelter for customers.
      • Power and lighting is available, stall holders will need to provide any additional lighting, extension leads and power boards.
      • Restrictions will be placed on the type and level of lighting. All electrical equipment must be tested and tagged by a suitably qualified person before being brought to the Market.

Conditions

      1. Vendors are required to trade the hours as specified by South Melbourne Market.
      2. Prepayment is required to secure your booking.
      3. There are no refunds or rescheduling for cancellations or non-attendance.
      4. No sub-licensing allowed.
      5. You will be notified of the success of your application (approved or declined) within 14 working days.
      6. If your application is approved, you must register on Streatrader
      7. Stall selection is at the sole discretion of South Melbourne Market Management.
      8. In the event of unfavourable weather conditions, we will discuss the options with you.

Port Phillip Mussel & Jazz Festival Food Vendors
The Port Phillip Mussel & Jazz Festival is seeking food vendors in 2017.

What we are looking for

      • As a community event, we favour vendors whose businesses are located within the City of Port Phillip.
      • We will favour vendors who will be selling mussels and other seafood, but also understand that the community will be after a range of food options.
      • Due to the nature of the event we will favour vendors with experience at festivals and events where time is of the essence. We are looking for vendors who can provide quick service to keep queues to a minimum and high quality produce.
      • We are looking for food carts and marquee based vendors, as this is not a Food Truck event.
      • Interested alcohol vendors have been required to tender for the event, applications will not be available via our stall application process. If you are interested in selling alcohol at this event next year (2018), please email Sophie McCarthy.

Availability

      • Saturday 11 & Sunday 12 March 2017
      • Infrastructure including Road Closures will bump in from 5am Saturday.
      • Vendors can bump in from 7am Saturday and bump out by 10pm Sunday.

Infrastructure

      • Cecil St food outlets & bars will be open.
      • Market will be open both days until 4pm.
      • 3m x 3m marquees are included in the cost.
      • Stallholders will need to bring all their own equipment. No fit-out will be provided.
      • Power is available, vendors will need to provide all extension leads and power boards.
      • All electrical equipment must be tested and tagged by a suitably qualified person before being brought to the Market.
      • We recommend all vendors bring your own lighting for the inside of your marquees.

Conditions

    1. Pre-book only. All stalls must be booked and paid in advance.
    2. There are no refunds for cancellations or non-attendance.
    3. Food vendors will be required to provide their Public Liability Insurance Certificate of Currency with their application.
    4. Successful food and beverage vendors will be required to register on Streatrader.
    5. No sub-licensing allowed.
    6. After your application has been submitted, it will be reviewed and payment will only be processed once the application is approved. If your application is not approved, payment will not be processed.
    7. You will be notified of the success of your application (approved or declined) in early February 2017.
    8. Stall selection is at the sole discretion of South Melbourne Market management.

150th Birthday Big BBQ Street Party Food and Bar Vendors

Food Stall & Bar Applications 

  • Open: Friday 3 March.
  • Close: Friday 24 March.
  • Notified of the outcome of your application: Friday 7 April.

What are we looking for:

  • As a community event, we favour vendors whose businesses are located within the City of Port Phillip.
  • We will favour vendors who will be selling barbequed food, but also understand that the community will be after a range of food options.
  • Due to the nature of the event we will favour vendors with experience at festivals and events where time is of the essence. We are looking for vendors who can provide quick service to keep queues to a minimum and high quality produce.
  • We are looking for food carts, food trucks and marquee based vendors.
  • We are also looking for a bar operator for the event.

Event Details:

  • The event is being held on Saturday 6 May from 10am-10pm.
  • Cecil Street will be closed for the event between York & Coventry Streets from 5am to midnight Saturday 6 May.
  • Vendors can bump in from 6am and bump out by 11pm on Saturday.

What you will need:

  • All vendors selling food will be required to register with Streatrader.
  • The bar vendor will be required to apply for a Major Event liquor licence for the event.
  • Stallholders will need to bring all their own equipment. No fit-out will be provided.
  • Power is available, vendors will need to provide all extension leads and power boards.
  • All electrical equipment must be tested and tagged by a suitably qualified person before being brought to the Market.
  • We recommend all vendors bring your own lighting for the inside of your marquees for the evening trade as it will get dark around 5pm-6pm.

Conditions

    1. Pre-book only. All stalls must be booked and paid in advance.
    2. There are no refunds for cancellations or non-attendance.
    3. Food vendors will be required to provide their Public Liability Insurance Certificate of Currency with their application.
    4. Successful food and beverage vendors will be required to register on Streatrader.
    5. No sub-licensing allowed.
    6. After your application has been submitted, it will be reviewed and payment will only be processed once the application is approved. If your application is not approved, payment will not be processed.
    7. You will be notified of the success of your application (approved or declined) in early April 2017.
    8. Stall selection is at the sole discretion of South Melbourne Market management.