A Victorian Affair – FAQ’s

FAQs

• What do I receive as part of my ticket?

  Ticket holders will receive:

  • A Victorian Affair Stamp Card
  • A Victorian Affair Map
  • SMM Market Bag
  • Food from each participating venue

• What's on the menu?

  • Agathe Patisserie - Genmaicha Danish (green tea custard and jelly)
    
    • Featuring Two Rivers Green Tea 
      
      
  • Bambu - Crispy Zucchini with Lime & Chilli Caramel
    • Featuring Velisha Farms Zucchini
      
      
  • Claypots Evening Star – Mussels with Sambal Ginger
    • Featuring Portarlington Mussels 
       
  • Cobb Lane Bakery - Pain au Chocoluxe
    • Featuring Cuvee Chocolate

  • Fritz Gelato - Honey and Walnut Ice-cream
    • Featuring Gapsted Walnut, Beechworth Honey and Great Ocean Road Dairy Milk
      
      
  • Greek'n Out - Lamb Cutlet served with Roasted Lemon Potatoes and Rich Tomato Relish
    • Featuring Russel's Butcher Lamb 
      
      
  • K-Sein Fromagerie - Cursdey Cheese
    • A cheese to take home for later, from the renowned Castlemaine cheesemaker 
      
      
  • Pickadeli - Pork and Pistachio Terrine served with cornichons and crusty bread 
    • Featuring City Larder Terrine
       
  • Proper & Son - Beetroot Cured Trout with Horseradish on Rye
    • Yarra Valley Trout
      
      
  • Ugo Burrata Bar - Asparagus, Burrata and Cavar with Prosecco Sauce
    • Featuring Koo Wee Rup Asparagus, Burrata, Yarra Valley Caviar and Pizzini Prosecco sauce 
      
      
  • Simply Spanish – Twice cooked Pork Belly with Quince and Apple Puree
    • Featuring Otway Pork
      
      
  • SMITHBURG. – Apple Pie Shine Cocktail (or Mocktail)
    
    • Featuring Melbourne Moonshine Co. and Nightingale Bros Apples 

• How long will the event take?

  A Victorian Affair is a self-guided tour where you can roam around the Market in your own time, stopping along the way to enjoy some delicious food. There is no time limit, however, we recommend allowing 2 hours to complete the tour. Normal market hours apply with stalls inside the Market closing at 4pm Wednesday and Saturday and 5pm on Friday.

• What time is A Victorian Affair?

  There are two sessions on Wednesday, Friday and Saturday, which take place between 16-26 October. You can select to purchase a ticket for 11am or 2pm.

• Where does A Victorian Affair start?

  When you arrive, please head to the Market Office in the Centre Aisle where you will receive your Victorian Affair Stamp Card, Map and Market Bag to start you on your journey. 

• Will there be allocated seating available at each venue?

  Ticket holders can choose to dine in participating venues (subject to availability) or opt for takeaway to enjoy while walking around the Market or dining in any of the Market’s public spaces.

• Where is the best place to park?

  Parking is available on the rooftop carpark (access via Coventry St) and York St carpark. There is also parking available in surrounding streets close to the Market. 

• Outdoor events / weather

  A Victorian Affair is an indoor event and will run rain, wind or shine. 

• Can I change the date of my ticket?

  We are unable to offer the transfer of tickets to a different date, please see the cancellation policy for more details.

• What is the cancellation policy?

  Cancellation by Ticket holder: In case a ticket holder wishes to cancel their ticket, they may do so up to 7 days prior to the event date, and they will receive a refund of the ticket price. No refunds will be issued for cancellations made within 7 days of the event date.

  No-shows: If a ticket holder fails to show up for the event, no refund will be issued.

  Event Cancellation: In the unlikely event that the event is cancelled or rescheduled, all ticket holders will be notified via email and provided with information regarding the refund or rescheduling process.

  Force Majeure: In case of a natural disaster, an act of terrorism, or other unforeseen circumstances, the event may be cancelled without notice. In such cases, ticket holders will be notified as soon as possible, and refunds will be issued in accordance with applicable laws.

• Who should I contact if I require a refund?

  Please email your booking details to smmmarketing@portphillip.vic.gov.au to request a refund, along with the reason for requesting the refund. Your request will be assessed by the South Melbourne Market team.